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Privacy Policy

Last updated: 11 July 2026

This privacy policy explains how ReCap handles information when you use the ReCap Android app, visit the ReCap website, or contact ReCap for support.

Privacy summary: ReCap records only when you choose to start a capture. Reaction videos are saved locally on your device and are not uploaded to ReCap servers. ReCap does not read messages or monitor notifications. Limited analytics and diagnostic information is sent to Firebase Analytics and Firebase Crashlytics to help understand app usage, identify crashes, ANRs and other technical problems, and improve reliability.

1. Who is responsible for your information?

ReCap is developed and operated by Richard Channell in the United Kingdom. For data-protection purposes, Richard Channell is the data controller for personal information handled directly in connection with ReCap.

Privacy questions, rights requests and data-protection complaints can be sent to privacy@recapapp.co.uk.

2. Information used on your device

ReCap may request or use access to:

These permissions support the features you request. ReCap does not use camera or microphone access to record secretly or automatically.

3. Reaction videos, audio and captions

ReCap captures are stored locally on your device, normally in Movies/ReCap. ReCap does not operate a server for uploading or storing your reaction videos.

If you choose to share a recording or caption, Android sends it to the app or service you select. That third party then handles the shared content under its own privacy policy. You can delete captures from ReCap, your gallery or your device's file manager. Automatic deletion may also be available if you enable it.

4. Messages and notifications

ReCap does not read message content, inspect conversations, monitor incoming notifications or use Android notification-listener access. The app does not know which message, post or video you are reacting to.

5. Analytics, crash reports and diagnostic information

Firebase Analytics

ReCap uses Firebase Analytics, a Google service, to understand how the app is used, measure feature interaction, monitor the onboarding and capture flow, and improve the app.

Analytics events may include actions such as opening the app, completing setup, granting or denying permissions, arming or disarming ReCap, starting or completing a capture, opening the review screen, opening the Android share sheet, viewing or purchasing Premium, restoring Premium, or changing Smart Buffer settings.

Analytics data may include event names, event times, app version, device and operating-system information, general region, app-instance or installation identifiers, and limited event parameters such as capture mode, permission type, result, source or disarm reason. ReCap does not intentionally send recorded videos, recorded audio, captions, filenames, message content, notification content, contact lists, names or email addresses to Firebase Analytics.

The lawful basis for this processing is ReCap's legitimate interests in understanding app usage, improving reliability, improving features and protecting the app, balanced against users' privacy rights.

Firebase Crashlytics

ReCap uses Firebase Crashlytics, a service provided by Google, to identify crashes, application-not-responding events and technical faults. Crashlytics reporting is enabled automatically in the current version of the app.

Depending on the event, diagnostic reports may include:

This information is used only to understand faults, improve reliability, protect the app and support users. ReCap does not intentionally include reaction videos, recorded audio, captions, message content, notification content, contact lists, names or email addresses in Crashlytics reports.

The lawful basis for this processing is ReCap's legitimate interests in maintaining a secure, stable and reliable app, balanced against users' privacy rights. Analytics and diagnostic data is encrypted in transit. Google states that Crashlytics crash data and associated identifiers are retained for 90 days before the removal process begins. Google Analytics user-level and event-level data retention is controlled by the Google Analytics property settings used for ReCap.

More information is available in Firebase's privacy and security information, Google Analytics data-retention information and the Google Privacy Policy.

6. Support and feedback

If you email ReCap for support or feedback, the information you choose to provide may include your email address, message, app version, Android version, device model and any attachments you send.

This information is used to respond to your request, investigate problems and improve ReCap. The lawful basis is taking steps at your request and ReCap's legitimate interests in providing support and improving the app. Support correspondence is normally kept only for as long as reasonably needed and no longer than 24 months unless a longer period is required for legal, security or dispute-resolution purposes.

7. Purchases

ReCap may offer a Premium upgrade through Google Play. Google processes payment information and the purchase transaction. ReCap may receive and use purchase status, product information and a purchase token to provide, verify and restore Premium access. ReCap does not receive your full payment-card details.

Purchase-related processing is necessary to provide the Premium features you request and to perform the purchase contract.

8. Website information

The ReCap website does not currently use advertising trackers or analytics cookies. Like most websites, the hosting provider may process basic server-log information such as IP address, browser type, requested page, date and time for security, troubleshooting and reliable operation.

9. Advertising

ReCap does not currently show third-party advertising.

10. Sharing and service providers

ReCap does not sell personal information. Information may be handled by:

These providers may process information outside the United Kingdom. Where international transfers occur, the relevant provider is responsible for applying appropriate legal safeguards under its terms and privacy documentation.

Information may also be disclosed where required by law, or where reasonably necessary to protect users, ReCap or another person's legal rights and safety.

11. Retention

Information Typical retention
Reaction videos and audio Stored on your device until you delete them or an enabled automatic-cleanup setting removes them.
App settings Stored locally until you change them, clear ReCap's app data or uninstall the app.
Firebase Analytics app-usage data Retained according to the Google Analytics property settings used for ReCap. Google Analytics standard properties support 2-month and 14-month user-level and event-level data retention settings.
Crashlytics diagnostic data Google states that crash data and associated identifiers are retained for 90 days before removal begins.
Support and feedback correspondence Normally no longer than 24 months, unless needed longer for legal, security or dispute-resolution reasons.
Purchase records Handled primarily by Google Play under Google's retention practices; limited entitlement information may be retained as needed to provide or restore access.

12. Security

ReCap is designed to minimise collection by keeping recordings and most settings on your device. Reasonable technical and organisational measures are used to protect information handled directly by ReCap. No method of electronic storage or transmission can be guaranteed to be completely secure.

13. Your data-protection rights

Depending on the circumstances, UK data-protection law may give you rights to ask for access to your personal information, correction, deletion, restriction, portability, or to object to processing based on legitimate interests.

Crash reports are normally pseudonymous and may not contain enough information to identify you directly. ReCap may need details such as your device model, app version, approximate event time or Crashlytics installation information to locate a relevant report, and in some cases it may not be possible to associate a report with a particular person.

Send requests to privacy@recapapp.co.uk.

14. Data-protection complaints

To complain about how ReCap has handled personal information, email privacy@recapapp.co.uk with the subject “Data protection complaint”. ReCap will acknowledge a complaint within 30 days, investigate it without undue delay, keep you informed where appropriate and explain the outcome.

You also have the right to complain to the UK Information Commissioner's Office. Visit the ICO complaints page for details.

15. Children

ReCap is not directed at children under 16. If you believe that a child has sent personal information to ReCap through a support or feedback message, contact privacy@recapapp.co.uk.

16. Changes to this policy

This policy may be updated when ReCap's features, service providers or legal obligations change. The latest version will be published on this page with a revised “Last updated” date.

17. Contact

Support: support@recapapp.co.uk
Privacy and data-protection complaints: privacy@recapapp.co.uk